Ana Paula Ferraz has a quick smile and sparkling eyes. To see her out shopping with her friends or dining with her fiancé at one of the hip night spots in
But with just a short conversation, you’ll learn that this first generation immigrant from
“I felt drawn to dentistry as soon as I decided to go into medicine,” said Dr. Ferraz. “But I can’t believe how much I enjoy the daily work of dentistry and the wonderful relationships I’ve built with my patients. It’s so different than what I expected while I was in dental school, and I think it’s the Heartland systems and business practices that have made the difference.”
Borrowing hundreds of thousands of dollars to start her own practice was not an option, she added. So she and many of her fellow graduates sought out established practices to join. After six months with Heartland, Dr. Ferraz now realizes what a great choice she made in coming to Heartland.
“When my friends from dental school and I get together and share experiences from our different practices, I’m amazed at all I’m doing and learning, especially compared to what they are not doing and learning.”
Dr. Ferraz reeled off several examples that have caused her to appreciate the variety of opportunities Heartland provides.
Dr. Ferraz is encouraged to stretch and grow by working on harder cases or those in which she might not have as much experience. Another experienced doctor in the office can assist, provide advice or review the case at the end of the day—whatever they think would best help her grow and improve in her quest for the professional excellence Heartland strives for.
“I’m amazed at how much I get to do and the training Heartland provides through my personal mentor and continuing education classes!” exclaimed Dr. Ferraz. (A list of Hearland’s clinical and leadership classes for 2009 can be found on the back cover of SMILING.)
She is encouraged to participate in decision making with the other doctors and senior team members even though she is a new dentist just out of school.
“I’m learning how to run a successful practice—which is definitely not taught at dental school,” Dr. Ferraz added. “I’ve learned in a short time that if all the practice’s team members are following Heartland’s game plan, we’ll be successful at the end of the day, month, quarter and year.”
Heartland has a proven track record for practice management. It’s simple, direct and based on doing the right things for the patient.
“Heartland wants me to learn and grow in my technical skills as well as my leadership skills,” said Dr. Ferraz. “It’s a valuable opportunity I do not see my classmates from dental school receiving from their employers. And I intend to learn as much as I can.”
“I am very proud to be a part of Heartland Dental Care, and I love how passionate every single person is and how dedicated we are to provide the best care for our patients,” she added.
Dr. Ferraz admits that when she made her decision to come to Heartland she only thought it was the right decision; but after a few months, she knows it was the best decision she could have made.
Ana Paula Ferraz, DMD,
is a new dentist at
Dentistry in